Repeat prescriptions can be given for medications taken regularly, usually on a monthly basis. These are issued together with a computer slip giving details of how many times you may re-order or the review date. Whichever of these comes first is the point at which you must make an appointment to see a doctor or nurse practitioner before a further prescription can be issued.
- Repeat prescriptions can be ordered in the following ways:
- by bringing or posting your completed slip to the dispensary
- Using our Online form (please click link above)
- by e-mailing us at firstname.lastname@example.org
- by using SystmOnline via the link at the top of this page
- we now offer a Managed Repeats service - please see below for details
The Dispensary requires 3 working days to order and process you medication. Please see below table:
Date of Order
Date to Collect
Should you put in a request after hours or on a Public Holiday, the date will start from the next working day.
SystmOnline is a new and easy to use way in which patients can view and request repeat prescriptions online. To register for this service, please see the receptionist at the surgery who will provide you with your unique user name and password.
Please note: To register for SystmOnline you will need to bring along some photo ID.
Patients living within one mile of a chemist have to obtain their medicines from there. Those living more than one mile away may choose to have their medicines dispensed at the surgery.
If you have a query with regards to your medication please contact 01692 582023. The query line is open Monday to Friday, 10:00 - 16:00 (excluding bank holidays).
Managed Repeats Service
Would you like to us to manage your repeat medications for you? We can offer you a service whereby when you pick up your prescription, you can tell us what you need for the following month and we will give you a date to pick it up, rather than you needing to reorder.
Even if we are unable to dispense to you, we can assist you by sending your repeat prescription to the local pharmacy of your choice. We have daily pick up services from Boots in Stalham.
To sign up for this service or for further information, please enquire at the dispensary.