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Latest News

Practice Nurse Vacancy

Staithe Surgery has an exciting opportunity for a Practice Nurse to complement our busy, friendly and patient focused team.   Please see attachment below for more information and how to apply.

Practice Nurse Vacancy

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Flu Clinics

We are still taking bookings for eligible patients for the flu vaccination. We will be offering a 30-minute window to attend for your vaccination.

 

Eligibility criteria for patients aged under 65 years - pregnant women and those who suffer with one of the following conditions; chronic (long term) respiratory disease, such as, asthma, COPD or bronchitis, diabetes, heart disease, kidney or liver disease, neurological disease, such as Parkinson’s disease or stroke, immuno-suppression such as cancer, coeliac disease or sickle cell anaemia and carers. For advice on eligibility visit the NHS Choices web page  https://www.nhs.uk/conditions/vaccinations/who-should-have-flu-vaccine/

 

 

Patient Participation Group

Patient Participation Groups are groups of active volunteer patients working in partnership with practice staff and GP's, ensuring the patients perspective is at the heart of local provision so that services are of high quality and continuously improve.

They work as a team with their practice to ensure that patients are informed about health matters which affect the Community, whilst raising awareness of wider issues in the NHS.

If you would like to get involved or would like further information then please contact the Practice Manager, Kate Bywater on 01692 582000. 

Patients who fail to attend their GP appointments ‘cost NHS England £216m’.

Did you know that on average, patients at Staithe Surgery fail to turn up to almost 3% of all appointments every month without informing us that they are unable to make it?

Of course, these appointments are then lost and as we cannot any longer use them and as patients invariably rebook the missed appointment, this results inevitably in longer waiting times for those who really do need to see one of our clinicians.

A recent interesting BBC article was published on 2nd January 2019 that amplifies this problem across NHS England.

https://www.bbc.co.uk/news/health-46732626

That saying, we have on average over 4,500 appointments every month at Staithe Surgery across all clinical staff. Although the 130 failures to attend are an unacceptable burden to other patients, Staithe Surgery and the wider NHS, thank you to the rest of you who arrive in good time to your appointment.


Improved Access

 

Staithe Surgery is working with other North Norfolk GP Surgeries and North Norfolk Primary Care.

Urgent (same day) and routine (booked in advance) appointments with a GP, Nurse Practitioner or Nurse are offered to patients registered with a GP practice in North Norfolk. Currently this type of appointment is available at Primary Care Hub sites at Birchwood Surgery in North Walsham, Hoveton & Wroxham Medical Practice, Cromer Medical Practice and Fakenham Medical Practice.

Please note, this is not a walk-in or emergency service, appointments must be booked via telephone prior to arrival. To make an appointment, please call our reception team on 01692 582000. The opening hours for these hubs are 6.30pm - 8pm weekdays and 9am - 12pm at weekends.

General Data Protection Regulations (GDPR)

As many of you are aware, the new GDPR rules surrounding data protection changed on 25th May 18.

This is an Europe-wide agreement to ensure that in the ever increasing 'digital-age', data is held in a more secure manner across all industries who work with, or work for a company within Europe.

We have updated our Data Protection information in the Further Information Section, then click on Data Protection which is right at the very bottom of this page (in the blue section). This gives a comprehensive insight into how Staithe Surgery looks after your personal information.

Additionally, the following YouTube clips further explain data protection and Staithe Surgery's promise to you. 

Keeping Records

What We Do With Your Information

Security

Your Rights

Privacy Poster

Information Governance Policy

Appointments

Patients sometimes advise us that it is difficult to get an appointment. However, should you require an appointment for an urgent problem we will offer a 'sit and wait' appointment.

 

Appointments can be booked in advance, but these pre-bookable appointments get booked up first so there will be a longer wait to see a clinician and if you want to see a specific GP or Nurse Practitioner, then this can be an even longer wait. Furthermore, getting an appointment prior to, or soon after any public holiday can result in a longer wait. We acknowledge this and as such recently added additional GP appointments to manage the long 4-day Easter weekend.

 

Patients can also help both surgery and each other by ensuring that they always attend their booked appointment. Patients who fail to attend do create an additional pressure on demand and lengthen delays. On average we have 3 patients who fail to turn up to their appointment each day which is over 17 hours of wasted clinical time every month that could have been offered elsewhere.

 

Our promise to you is that we will do all we can with our resources, but it is kindly requested that our patients make every effort to help Staithe Surgery and the wider community by attending their booked appointment.

 

Thank you in advance for your assistance.

Enhanced Summary Care Record

The Summary Care Record (SCR) is an electronic record of important patient information created from GP medical records. It can be seen and used by authorised staff in other areas of the health and care system involved in your direct care. Your SCR is a short summary of your GP medical records (medication, allergy and adverse reaction information). This means they can give you better care if you need health care away from your usual doctor's surgery, such as in an emergency when on holiday, or when your surgery is closed or if visiting a pharmacy.

Care Quality Commission – read our latest inspection report

FLU CLINICS 2019

Save the date- Week commencing 30th September 2019

Our Flu Week will be held the week commencing 30th September 2019.  We will be taking bookings for this from the 1st August 2019.  We will be offering a 30 minute window to attend for your vaccination.

Eligible patients include; those age 65 years or over, patients who are currently pregnant, and those with long-term conditions (inc. diabetes, respiratory, heart, liver and kidney conditions or reduced immunity).  Further guidance is available on NHS Choices website- https://www.nhs.uk/live-well/healthy-body/facts-about-flu-and-the-flu-vaccine/

Royal Society for the Prevention of Accidents

Keeping kids safe on garden trampolines as they spring into the summer holidays.

As we head into the summer holidays the RoSPA have produced advice for parents and carers to ensure children can enjoy their trampolines safely.  Please click on the following link for more information.  https://www.rospa.com/trampolining

 

Health News from the BBC and the NHS

BBC Health
NHS Choices Behind the Headlines
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website