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General Information

Staithe Surgery is a rural training and dispensing practice with a list size of around 7,600 patients, working from an excellent purpose built surgery in the small market town of Stalham. We cover a fairly wide area, and see a large number of holiday visitors, as we are fortunate to live and work in a beautiful part of the country, close to the Norfolk Broads and five miles from the coast with its lovely beaches. With the many resources available at the surgery, we aim to provide medical care of the highest quality.

Surgery Area

The villages and towns covered by the surgery are listed alphabetically below:

  • Barton Turf
  • Catfield
  • Dilham
  • East Ruston
  • Eccles-On-Sea
  • Happisburgh
  • Hickling
  • Hickling Green
  • Ingham
  • Lessingham
  • Sea Palling
  • Smallburgh
  • Stalham
  • Stalham Green
  • Sutton
  • Walcott
  • Waxham

Teaching

Dr Harris and Dr Singh are both GP Registrar trainers, therefore there will sometimes be a fully qualified doctor working in the surgery for a period of six months to a year at a time, to gain experience of general practice.

Complaints and Suggestions

If you wish to discuss a complaint or suggestion, please contact the Practice Manager, Mat Phillips or the Assistant Practice Managers, Kate Bywater or Jo Didwell on 01692 582000. Alternatively, details of our practice complaints procedure, which meets national NHS criteria, can be obtained from the reception.

NO Smoking Policy

Staithe Surgery has a no smoking policy, therefore smoking is prohibited on the premises (including the car park).

 

Named GP for All Patients

All our patients have been allocated a named GP who has overall responsibility for the care and support that our surgery provides you.  If you wish to know who your named GP is, or have any queries regarding this, please telephone us or enquire at reception.

Changes to Personal Information

It is important that you inform the surgery of any change in your personal details as soon as possible to ensure that your records are kept up to date.

Chaperone Policy

If you feel you would like a chaperone present at your consultation, please inform your Doctor or Nurse who will be more than happy to arrange this for you.

 

Privacy

If you wish to discuss a matter in private, away from the busy reception area, please inform the Receptionist, who will make arrangements for you to talk to a member of the reception or office team in privacy.